Refund policy

Returns
We have a 30 days return policy, which means you have 30 days after receiving your invoice to request a return. 

To be eligible for a return, your item must be in its original packaging, unworn or unused, and in the same condition that you received it. You will also need the invoice provided with your order or proof of purchase.

Please do not write on the boxes or the parts.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Items will be inspected once they arrive at our warehouse and a decision on your refund will be made, beware that a 15% restocking fee may apply. This is to cover Platform, Payment fees, Admin cost involve with accepting returns.

You can always contact us for any return question at [email protected]

 

Damage Goods.
Please inspect your order upon receiving and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can assess the issue and deal with it accordingly.

 

Exceptions. 
If for some reason we have sent you an incorrect item, we will come do a swap when possible or provide you with a return label so that you can ship that item back to us and we will make sure to send out the correct item to you as soon as possible. We always try our best to send out the correct item but sometimes people make mistake and we apologies for any inconvenient.   

 

Refunds.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method or credited to your account depends on which account type you are. Please remember it can take some time for your bank or credit card company to process your refund.